Accessibility
Elgin Museum is here for the community and is run by members of the community. We aim to be accessible to all.
Access to the main entrance is by a kerb ramp outside the gates and then by a sloped path. There are no steps at the front entrance.
Most of the displays are on the ground floor which has sloped access to the Rear Gallery. The ground floor galleries have thin pile carpet which may present difficulties for those using manual wheelchairs. There is no lift in the Museum, meaning access to the upper floor is limited. The Museum was built in the 19th Century and was not designed to house lift access. The building is now designated as a category A-listed building, making alterations difficult.
Given advance notice, we can make most objects available from anywhere in the Museum. This includes objects from the stores, and we can also provide objects suitable for handling.
The ambulant public toilet in the Museum is downstairs and adapted for wheelchair users.
Our staff and volunteers are on hand to make everyone’s visit as effective as possible. Anyone with particular needs is encouraged to ask if assistance is required. We are a relatively small Museum, so can provide a personal service to visitors if required.
There is a hearing loop in the Reception area and in the Side Hall where the Shop is located. Exit from the Museum is generally via the Side Hall, which has a small step down and no kerb ramp. There is also no dropped kerb outside this entrance. Anyone with mobility difficulties may thus prefer to exit via the main entrance.
We can visit residential care homes, special interest groups and schools, given sufficient notice and more readily at those times when we have funding for a Learning and Outreach Officer. Activities on offer include object handling and reminiscence sessions.
Please contact us if you have any suggestion of how we might be able to improve.
Elgin Museum Accessibility Statement 2025 (pdf 140KB)